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Member Service Center

When you are unable to visit us in person, simply contact our Member Service Center located in our Dallas Branch. This local team of friendly professionals is specially trained to assist you with all your financial needs by phone and online. 

The cold and flu season is upon us! We thank you for your patience as we support any sick employees that may result in understaffing. This could mean longer wait times in the call center or temporary branch closures, but we will make every effort to avoid a less than satisfactory experience for our Members. Thank you for understanding.

Hours of Operation:

Monday, Tuesday, and Thursday: 8:00 a.m. - 5:00 p.m.
Wednesday: 9:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Center Services:  

  • Apply for a Loan or Credit Card
  • Open an Account 
  • eServices Support (Online Banking) 
  • Service Enrollment (Overdraft Protection, Auto-pay, etc.) 
  • Debit or Credit Card Inquiries   
  • Account Transfers & Maintenance 
  • Online Chat
  • General Questions & More 
  • Se habla Español