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Live Web Chat

We have set up a live chat on our website for all of your questions. You can have immediate access to our employees during business hours who will more than happy to assist you. If you have a question outside of our hours, you can still ask through the chat and we will get back to you the next business day! All you have to do is click on the circular green message button or the red mail button on the bottom right of our website to access this feature.


Mailing Address

Lone Star Credit Union
7508 Ferguson Rd.
Dallas, TX 75228



214.327.9367 or 1.800.588.6928 (toll-free)





Automated Telephone Banking System

214.217.8195 or 1.800.588.6928 opt. 3


Contact Request Form

Request a call or email from our Member Service Center using the form below and we will respond within one business day of receiving your message.

For security purposes, please do not include any sensitive information in this form.



Please note all emails from LSCU will always contain “” as the email address domain. If you are concerned about the legitimacy of an email you’ve received, please do not click on any links and contact us for verification.

Upon request, a Member can review the most recent version of the following documents:

  • Balance sheet and income statement
  • Summary of the most recent annual audit
  • Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies and copies, thereof
  • Internal Revenue Service Form 990

A written request may be sent to or mailed to Lone Star Credit Union, 7508 Ferguson Road, Dallas, TX 75228.

Alert The Dallas lobby is temporarily closed. Please use the drive-thru.