When and how will I receive alert notifications?
Real time alert notifications will be sent to either your email address or cell phone...
Why can’t I order checks through digital banking?
If your account is assigned to our Self-Service Branch (0007), Harland Clark does not recognize...
Do I need to keep the LSCU Cards app?
Yes, extended functionality for both debit and credit cards, such as travel alerts, disputes, and...
Will I be able to manage my debit or credit card through digital or mobile banking?
Yes, limited functionality such as blocking or unblocking your debit card temporarily is available.
Is the chat feature within digital banking communicating with a live person?
No, this is a chat bot to assist you with account balances, transfers and more.
How much transaction history will I be able to see?
Transaction history will go back for two years.
How do I transfer money to someone at another financial institution?
Before you can transfer money to someone at another financial institution, you must first send...
How do I transfer money to another Lone Star CU Member in digital or mobile banking?
Before you can transfer money to another Lone Star CU Member, you must first set...
Can I transfer money in digital and mobile Banking?
You can make the following type of transfers: Internal: Move money between your Lone Star...
If I update my address will it update my joint owners address?
No, our system is Member centric and will only update the owner’s information that is...