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What happens if the transaction in question in the fraud alert is legitimate?

If you recognize all of the transactions present in the fraud alert. Simply reply “Y”, to confirm the activity as valid. Your card will automatically be unblocked and no further action is required. You may now complete any purchases that may have been declined.

Holiday Closure: All branches and the Member Service Center will close at 2:00 p.m. on December 31 and will be closed all day on January 1.